We are a Product Certification Body, duly accredited, approved and authorized (as applicable) under the applicable legal provisions.
We have extensive experience and expertise in providing services under the NOMs of the following sectors:
Energy Efficiency
Products that optimize energy consumption to achieve levels of comfort and service.
Telecommunications
Products that use remote transmission of information data through electronic means
Safety in electrical and electronic products
Everyday products that connect to the electrical current or use batteries.
Safety in Children's Products
Both for the protection and transportation of children at very young ages, it is essential to demonstrate their level of safety.
ABOUT US
OCP BOXLITY is a Variable Capital Corporation, whose assets are comprised of contributions received from its Partners and the services it provides in product certification.
-Some of our qualities are:
Reliable staff
Our team of reliable, highly qualified, and motivated personnel strive to make their mark in the field of conformity assessment with the support of new technologies.
Better times
We focus on customer service with the best response times.
Quality in processes
We offer transparency in our processes and their quality.
Discrimination-Free Services
Our services are provided free of discrimination and are available through our information package.
OUR PHILOSOPHY
OCP Boxlity SA de CV’s mission is to resolve and address all of our clients’ product certification requirements in an impartial, efficient, innovative, user-friendly, optimal, reliable, and secure manner. We also expand our services internationally with technological development tools and ongoing training across the areas that comprise our organization.
Our vision is to propose a radical change of attitude amidst the current circumstances to obtain affordable certification services in compliance with the legal framework, always placing as a cornerstone the good treatment and attention to our team and clients that comprise our organization, with a commitment to continuous improvement in high-quality processes.
OCP Boxlity, SA de CV maintains a vision of being the number one product certification body nationwide with international recognition, offering quality-price-service through the implementation of innovative platforms that allow for the optimization of processes, time, and resources.
At OCP Boxlity, we firmly believe in delivering high-quality work and achieving effective results, consistent with the following values:
• Humanity
• Respect
• Honesty
• Professionalism
• Humility
• Teamwork
• Self-improvement
• Solidarity
• Impartiality
• Assertiveness
At OCP BOXLITY, we express our firm commitment to our clients and stakeholders to fully satisfy their requirements and expectations. We are a team whose daily actions are carried out with a high vocation for service in our vision of a world-class company, based on the following principles of action:
1. PERSONAL INTEGRITY as an expression of discipline, order, respect, honesty, enthusiasm and organizational culture.
2. CREATIVITY AND INNOVATION as part of our daily challenge for continuous improvement.
3. PRODUCTIVITY in our work, in the use of material resources and agility in our processes.
4. COMMITMENT to compliance with the provisions, guidelines, directives, regulations and commitments acquired with our service offering.
5. KINDNESS in customer service supporting our organizational climate.
6. RESPONSIBILITY. Perform with excellence on assigned matters, ensuring personal and team effectiveness in achieving final results.
7. COMPLETENESS. We do everything accurately and finish everything we commit to with precision, paying attention to every detail.
8. CONTINUOUS IMPROVEMENT of the effectiveness of our processes and service with a comprehensive and responsive approach.
NOM SCOPE
List of subcontracted laboratories
We’re always looking for continuous improvement, and what’s helped us guarantee the timeliness and quality we offer is the strong synergy we have with our business partners.
Paquete informativo NOM de seguridad y eficiencia energética
Eficiencia Energética, Seguridad Eléctrica, Electrónica y productos infantiles
NOM Information Package on Safety and Energy Efficiency
Energy Efficiency, Electrical Safety, Electronics and Children’s Products
Telecommunications NOM Information Package
Certificate query
Enter the information to request your certificate
*Certificate queries are subject to validation by the OCP Boxlity
Claim, appeal and/or complaint
The application must be submitted and signed by the authorized representative.
A “claim, appeal, and/or complaint” may be filed when the applicant (client) believes that, as a result of any of the services provided by OCP BOXLITY, S.A. de C.V., there was a technical or administrative error or omission, inconsistencies, or non-compliance related to the outcome, and this certification body decides to grant, maintain, deny, suspend, or cancel a document resulting from the conformity assessment process as a product certification body, or deny said service. The procedure for filing a claim, appeal, and/or complaint is as follows: A written request, which must be submitted and signed by the authorized representative of the company that received the service, accompanied, where applicable, by any evidence that, in their judgment, supports said claim, appeal, and/or complaint; It may be delivered directly to OCP BOXLITY’s facilities or sent by email to atencionaclientes@ocpboxlity.com within the first five calendar days following the date you receive the result or determination corresponding to any of the services provided by OCP BOXLITY, S.A. de C.V., addressed to the Director of OCP. Any communication not addressed to the Director of OCP and in writing will not be considered a claim, appeal, and/or complaint. OCP BOXLITY, S.A. de C.V., is only obligated to notify the person indicated by the applicant in their request. The response time to any claim, appeal, and/or complaint will be a maximum of 10 business days, starting from the business day following the formal receipt of the claim, appeal, and/or complaint. The result will be notified by letterhead signed by the Director of OCP and processed by the Quality Management System Manager, outlining the agreements reached to conclude the process.
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